Booking conditions

PRICE POLICY

Rates are per room and per night on single or double occupancy basis including breakfast. 10% VAT included. Communal and tourist taxes are NOT included.
A communal “taxe de séjour” of dh15 per night and person must be applied to our rates per room. A Tourism Promotion Tax of dh11 per night and person also applies. Both taxes total €2.4 per night and person. Taxes are directly paid back to the Commune de Marrakech and l’Office National Marocain du Tourisme.

CANCELLATION POLICY

Once we have received your credit card information, you have up to two weeks before your arrival to cancel your reservation with no cancellation fees.
Snan13 keeps the right to apply a cancellation fee of 50% from your reservation’s total if you give us fewer than two weeks notice prior the arrival date. Same policy applies in case of no-show.
No show fee: 50% from the total of the reservation. Early check-out: 50% of the cancelled reservation. All reservations must be guaranteed by a valid credit card.

In the event that, for any technical reason, a reserved room is not available any more, Riad Snan13 will assign the client another room of the same category or higher, maintaining the same price and will inform the client in advance of said change.